When I think about what makes the holidays special, the word “tradition” comes to my mind. We had many family traditions growing up, but one thing we’ve always made a priority each year is giving back. It’s something that has always been a part of our family, and something we make sure to continue each year.

It’s been nearly four years since the Cincinnati market has seen a new Panera Bread location. Now, we’re starting a new wave of growth in the Queen City beginning with the recent Grand Opening of our drive-thru café in Mason with many more to come. In other words, the focus on expanding the Panera Bread concept in Cincy, one of our home state’s largest cities, has just begun!

I know – first-hand – what it takes to create a quality experience for customers. It involves everything from ensuring you are serving great food to hiring quality people. Are your floors clean? Are your counters sparkling?