Susan has been an anchor for the Crestview Hills, KY Panera since 2012. She has been a store opener, trainer, shift supervisor and the go-to person in that cafe. She has helped train more than 200 managers! She is truly the “Face of Panera”, providing extraordinary service and creating the everyday oasis our customers have come to expect. Her willingness to help in any situation has made her an invaluable asset. Regular customers will have their orders from the bakery already made and waiting for them when they arrive because Susan has served them for years. She is what is truly great about our Panera customer service team. Hardworking, detailed-oriented, customer-driven and passionate about the brand, she is truly an asset to our team and company! Awesome job, Susan Gibbons!
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